Contact Us
We're here to help you navigate the cosmos! Get in touch with our team for support, questions, or to share your astronomical discoveries.
General Inquiries
Questions about our services, telescope recommendations, or general astronomy help
Technical Support
Website issues, account problems, or technical difficulties with our platform
Partnerships
Business inquiries, collaborations, and partnership opportunities
Media & Press
Press inquiries, media kits, and interview requests
Send Us a Message
Get in Touch
Email Support
support@galacticguidance.wiki
General Inquiries
hello@galacticguidance.wiki
Business & Partnerships
partnerships@galacticguidance.wiki
Press & Media
press@galacticguidance.wiki
Response Time
Within 24 hours (typically much faster)
Time Zone
UTC-5 (EST) - But we monitor 24/7
❓ Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24 hours, but most messages receive a reply within a few hours during business days.
Can you help me choose the right telescope?
Absolutely! Our astronomy experts love helping people find the perfect telescope for their needs and budget. Just fill out the form above with your experience level and requirements.
Do you offer live chat support?
Currently, we provide support through email and our contact form. This allows our team to give you detailed, thoughtful responses to your astronomy questions.
Can I submit content or suggest articles?
Yes! We welcome content suggestions, article ideas, and user contributions. Select "Content Suggestion" in the form above or email us directly.
How can I report a technical issue?
Please use the contact form and select "Technical Support" as your subject. Include details about the issue, what browser you're using, and any error messages you see.
Do you offer educational partnerships?
We're always interested in educational partnerships with schools, planetariums, and astronomy clubs. Contact us at partnerships@galacticguidance.wiki to discuss opportunities.